Something is broken. Let's fix it.
A critical error, a white screen, a plugin conflict, or a site that stopped working after an update. Send us what you are seeing and we will diagnose it, fix it on a staging copy, then ship the fix.
- Response
- A senior engineer reads every enquiry, usually the same day
- Report and price
- Fixed price before work starts
- Building WordPress since
- 2013
- Client projects
- 600+
What we fix
What kind of WordPress problems do you fix?
If it stopped a site from working correctly, it is in scope, whether you know the cause or not.
There has been a critical error
WordPress's own error screen after an update, a bad edit, or a plugin conflict. We find the exact line and fix it.
White screen of death
A blank page with no error message at all, usually a fatal PHP error hidden from display. We turn on debugging safely and read the log.
Broke after a plugin or core update
Something worked yesterday and does not today. We isolate which update caused it and fix the conflict without rolling back everything.
Can't log in, emails not sending, forms not working
Locked out of wp-admin, missing transactional emails, or a contact form that silently fails. Each has a specific, findable cause.
How it works
How fast can you fix a broken WordPress site?
A senior engineer reads every enquiry, usually the same day Monday to Friday, and care plan clients get priority.
Describe what you see
The error message, or what stopped working and when, plus access to the site.
We diagnose it
We read the actual error log rather than guessing from symptoms, and give you a fixed price before starting.
Fixed on staging first
The fix is made and tested on a copy of your site, not applied blind to production.
Shipped and explained
The fix goes live and you get a plain-language note on what caused it, so it is less likely to happen again.
Honest comparison
A one-off fix, or a care plan?
If this is a one-time problem on a site that otherwise runs fine, a one-off fix is the cheaper, faster answer. A care plan earns its cost once problems like this keep recurring.
One-off fix | Care plan | |
|---|---|---|
| Best for | A single, isolated problem | Ongoing peace of mind |
| Cost | Fixed price for this one fix | From $99 per site per month |
| Prevents the next update from breaking something | No, fixes only this incident | Yes, updates tested on staging first |
| Uptime and malware monitoring | Yes, 24/7 | |
| Priority response next time | Standard queue | Priority handling |
| Right choice if this keeps happening | Gets expensive over time | Cheaper and prevents most repeats |
What clients say
Fixed by someone who read the actual error
I was using an excellent plugin created by Wbcom Designs and had both an error and discovered a slight bug in one aspect of the plugin. After creating a support ticket - I got a super-quick response and discovered the error was on my part and was fixed right away. Regarding the bug - I was thanked and informed the team were working on it straight away to issue an update. Great service - great plugins!
Edward BonthroneUnited States, Trustpilot
Related
If this keeps happening
Stop it happening again
Updates tested on staging, monitoring and a weekly report.
Maintenance servicesSee all care plan tiers
From $99 per site per month, everything included.
Care plansThe cause was a plugin's code
An audit of the plugin that caused the conflict, before it happens again.
Plugin and theme code audit
